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Post by gufo2k20 on Mar 25, 2018 18:15:12 GMT
Hi all, recently bought a DP5, my first 3D printer. Looks quite solid but the inexistent documentation is frustrating.....
Here is the problem: the Y axis reach its maximum distance (200mm) outside of the bed
To me, looks like a wrong mounting position of the vertical frame......moving it to the front can solve the problem. Unfortunately, i can't move it, because the two stepper motor of the Z axis are screwed directly to the frame (there isn't any "nut" like all the other parts)
So, i'm thinking to change the offset position in the firmware (or where it can be changed)....is it a viable method?
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Post by kioskfan on Mar 25, 2018 19:48:06 GMT
Welcome to the group. Have you printed anything, is this a new problem? What are you doing when the problem happens? You likely have a very easy problem that you will laugh about later, just not today  You can change anything in the firmware or even change the entire firmware as many members have done but the machine should be able to print as is.
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Post by gufo2k20 on Mar 25, 2018 20:37:32 GMT
Yes, it print. No, it's not a new problem......it's one of the two aspect of this printer i noticed immediately. When i "auto home" axis, everything go well...but in the display i see a X9 Y-25.....with the nozzle about 10mm inside the bed limit. So, obviously at y-200 the nozzle go outside the plate. (The second problem is the extremely low height gab between the nozzle and the promity sensor activation distance from the plate....but i will take care of this in a second time)
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Post by kioskfan on Mar 25, 2018 21:43:01 GMT
Do you do a "->Control ->Restore Failsafe" first?
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Post by gufo2k20 on Mar 25, 2018 22:01:32 GMT
yes no changes
"restore failsafe" -> "auto home" -> X9 Y-25 Z0.8
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Post by kioskfan on Mar 26, 2018 0:05:58 GMT
Anyone else have anything to add?
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Post by 3dprintingmeathead on Mar 26, 2018 1:13:50 GMT
How long ago did you receive your printer? I just sent them new firmware about a month ago that would clear this up I think, so I'd be kinda upset if they haven't implemented it. We have collaborated on a few upgrades. Quick way to check, I think this will work but def worth trying, go into your slicer and under print surface settings somewhere I believe you can manually enter values, so pit minimum at -25 and maximum at 175 and try to print something simple like a cube in the center of the bed. If it lines up in the center you're good. Longer way is to flash the firmware, but it's totally worth it, we've added some nice features such as 9 point auto leveling, ditching that stupid offset, and making the wheel adjust values in increments of 1, things all the new printers should be coming with by now. Just built a new pc, lost all my files, and my stock do5 is on a 3 month grand tour before making it to its new home at a friend of mines, so I gotta go off memory for now, but please keep me updated and forgive me if I don't respond right away, my notifications are weird on this forum, feast or famine.
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Post by 3dprintingmeathead on Mar 26, 2018 1:27:02 GMT
Just thought of a simpler way to test what I think is happening. Home the printer, Put a ruler down on the bed, line 0 on the ruler up to the nozzle, then move the bed manually to 200. I think t will measure out to 225mm. When you hit print from the slicer, it's printing what it's told to, inside of 0 and 200mm. But since the printer thinks it's 25mm off the bed to start with, it has to move 25mm over to 0 before it starts counting to 200, hence it running put of print bed. For such an advanced concept like 3d printing, we sure have some primitive firmware running it. But cbc has been using the same system for years and both industries have something in common, they are not yet user friendly
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Post by gufo2k20 on Mar 26, 2018 7:55:30 GMT
Bought it 1 week ago, don’t know which fw version is installed…..if I remember correct, Repetier Host report a Marlin 1.0.0 (with command M503) but I must double-check Re-flash with a newer (and better) firmware is not a problem. I’ll try the “ruler test” for sure, i'm pretty confident it will move 225mm......when moving axis via command line after auto-home (es: G0 Z10), you can see the Z go up and the Y too moving to 0 (think for safe area reason)
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Post by gufo2k20 on Mar 27, 2018 21:08:27 GMT
flashed to 1.1.4 thanks to this forum.....now the strange axis position seems gone (hope printing quality remain the same!  )
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Post by greenarrow29 on Mar 29, 2018 20:32:24 GMT
im going the same thing on dp5 right now
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polo
New Member
Posts: 1
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Post by polo on Sept 14, 2018 17:09:05 GMT
Hi guys,
I run into the same exact problem and when I put the offset in my slicer (x=9y=-25) I end up with a smaller printable area ... I tried to restore factory reset and so on but it doesn't change anything.
Any idea how to solve this ?
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Post by kioskfan on Sept 20, 2018 21:25:50 GMT
polo did you make any progress on this? If not you could make a new post in "Help!" with some more details as more people would see it instead of being tacked on the end of an old thread. Best of luck, -Brian
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